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Work/Trade

1C / CRM / Website Integration

An integration between 1C, CRM and the website

The site, the orders and the stock no longer diverge by default.

Problem

The website could take an order the accounting system did not know about yet. Stock on the site and stock in 1C were updated by people, at different times.

Before

Someone exported, someone corrected, someone called the warehouse. The CRM held yet another copy of the customer.

Solution

An integration API sits between 1C, the website and the CRM. Orders, stock and customer events have one direction of travel. A dashboard shows the exchange, not a second version of the truth.

Architecture

  1. 011C
  2. 02Website
  3. 03Orders
  4. 04Stock
  5. 05Integration API
  6. 06Analytics
  7. 07Dashboard

Result

Commercial staff and the site work from the same stock and order events the accounting system already owns.

Screens

Exchange and dashboard views are shown with documents masked.

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Orders, stock and the public website connected to the system the company already accounts in.

Discuss a project